my-skills Training Skills eBook

Why is developing training skills important?

Training is an increasingly important aspect of many jobs across a broad range of sectors, both private and public. It can encompass a variety of activities, from formal training courses and induction programs to informal coaching and mentoring. Underpinning all of these activities is a core set of skills and tools based on established best practices.

Who will benefit from using this ebook?

This eBook is designed to provide a quick, accessible and practical introduction to the skills and tools required to plan, design, deliver and evaluate training events. It is suitable for new trainers looking to run a training program for the first time, a manager looking to organize training for their team members, or someone working in another field who is considering training as a career change.

How will you benefit from using this ebook?

By using this ebook, you will gain a good understanding of the skills and tools needed by a trainer, it will give you a flavor of training as a career, and it will provide you with a head start should you decide to study for a formal qualification. The structure of this ebook broadly follows that of a number of recognized training qualifications, including the CIPD Certificate in Training Practice. Every chapter is followed by a set of review questions and a summary of the key learning points.

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Contents

Training Basics

  • What is training?

  • The learning cycle

  • Learning styles

  • Barriers and motivations

Learning Needs Analysis

  • What is a learning need?

  • Levels of learning need

  • The importance of business needs

  • Personal learning needs

Designing & Delivering Training

  • Learning objectives

  • Training methods

  • Tools for the trainer

  • In the training room

Evaluation & Assessment

  • What is evaluation?

  • Evaluation tools

  • Questionnaires

Communication & Feedback

  • Listening skills

  • Memory

  • The feedback process

  • Feedback questions

  • NLP in training

Tools for Group Activities

  • Problem solving techniques

  • Icebreakers

  • Further information on training

Other Information

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