Definition of motivation
Leadership and effectiveness

• Effectiveness is linked to leadership

• Simple levels

• Effort and leadership

• Change the leader...

Leadership qualities

• Characteristics and virtues

• Long term not short

• Sphere of influence

• Motivation

• Political skills

• Proactivity

• Typical leadership methods...

Leadership functions

• General

• Planning

• Controlling

• Evaluating

• Communication

• Personnel support

• Delegation...

Influence

• Lead not follow

• Misconceptions

• Influence v persuade

• Incentive

• Situation...

Influence - position

• Position versus leadership

• Relations

• Build momentum

• Develop people

• Develop yourself...

Leadership - styles for learning

• Leadership styles

• Directing

• Mentoring

• Coaching

• Delegation

• General

• Other education methods...

Influence - who?

• Who will you influence?

• Brain storm

• Mind mapping

• Spheres of influence...

Influence - how?

• Push or pull

• Resistance

• Feedback

• Encouraging change...

Influence – Personal traits

• Personal traits

• Actions

• Win / win?

• Preparation

• Venue

• Your goal

• Clarification for understanding

• Action tips...

Influence – Selling

• Selling the vision

• Features

• Benefits

• Dreams

• Typical selling process

• Define

• Suggest the plan

• Close

• Objections

• Feasibility study

• Resource

• Closure...

Long term investment

• Leads to long term success

• Born or learn

• Existing resource

• Simple plan

• Ignorance

• Realization

• Training

• Application...

Direction and vision

• Creation

• Visualization

• Preparation

• Control

• Personality traits...

Communication

• Change

• Benefits

• Key individuals

• Success...

Identifying the leader

• Power and position

• Indicators

• People watching...

Trust

• Consistency

• Short cuts can present problems

• Character

• Cannot change in the long term

• Results

• Builds trust

• Mistakes

• Accept they will occur...

Integrity

• Definition

• Absence of integrity

• Personal gain versus duty

• Importance of integrity

• Needs to be maintained

• Character determines the team

• Loss of personal rights

• Integrity is permanent

• The process...

Respect

• Earned

• Respect as a leader produces followers

• Leader ladder

• Training of others

• Valuable resource

• Group dynamics

• Leaders will appear

• Ivory towers

• Make yourself available...

Foresight

• Intuition

• Vital tool

• People skills

• Motivation

• Self analysis

• Keep learning

• Positive thinking...

Mutual attraction

• Who you might want

• Fill skill gaps

• Reflects your own weaknesses

• Like attracts like

• Similar types attract

• Short term gap filling

• Need to sell your vision...

Relationships

• Are you likeable?

• Is it necessary?

• Leaders must make decisions

• Foster understanding

• Go the extra mile

• Maximize potential...

Support

• Strong support

• Recruitment strategy

• Removal of leaders

• No superheroes

• Inner development

• Lead and look...

Empowerment

• Strong leader

• Failure leads to negative results

• Change

• Credit

• Appoint strong leaders

• Joint effort

• Security..

Credibility

• Build for your vision

• Get buy-in

• You first the vision second

• People must believe in you

• Follow the leader

• Get people on board

• Present to key individuals

• Then present to all...

Winner mentality

• Helicopter vision

• Don’t micro manage

• Belief

• Winning mentality

• Clarity of objectives

• Skill set

• Flexibility...

Progress

• Change means movement

• Movement means progress

• Momentum

• Overcomes obstacles

• Maintaining progress

• Keep the vision to the fore

• Progress reports...

Prioritize

• Action and direction

• Important v urgent

• Review

• Leadership development

• Delegation

• Summary...

Prioritize - basics

• Leadership

• Pareto rule

• Identify the top 20%

• Organize

• Urgent

• Important

• Forms

• Distinctions

• Equal priorities

• Force...

Letting go

• Leadership means dedication to loss

• Position will disappear

• Must develop the next leader

• Accountability

• Focus on others not self...

Timing

• Action and timing

• Correct action and correct timing

• Correct action and wrong timing

• Wrong action and correct timing

• Wrong action and wrong timing...

Leadership expansion

• Leaders produce leaders

• Market place and organization

• Influence makes things happen

• Leadership traits

• Management systems...

Continuity

• Succession

• Both short and long term view

• Reliance on one person

• Look to replace yourself

• The organization must be able to live without you

• Newer views and approaches...

Proactivity

• Proactive v reactive

• Review

• Leader traits

• Positive thinking

• Key constraints

• Assumptions

• Constraints...

Proactive behavior

• Lead by example

• Clarification

• List of issues

• Control

• Success

• Hurdles

• Can’t say ‘No’

• Fear of responsibility

• Irrational fears...

Practicality

• Vision v reality

• Need to assess

• Information

• Experiences

• Knowledge

• Other data

• Mining

• Scope of practicality

• Stakeholders

• SWOT analysis...

Stakeholders

• Identify those involved

• Risk and issues

• Level of influence

• Mind map

• Sphere of influence

• Challenge the list...

SWOT analysis

• What is it?

• Strengths

• Weaknesses

• Opportunities

• Threats...

Forces

• Forces for

• Maintain them

• Improve them

• Forces against

• Eliminate

• Minimize

• Keep in check

• Other considerations

• External items

• People thinking

• Decision point...

The vision

• Definition

• Creation

• Communication

• Sharing

• Vision v mission statement

• Change management

• Area and level

• Personal

• Organizational

• Time and process...

The vision - preparing

• Motivation - selling

• Group method

• Using the mission statement

• A point in time

• Communication methods

• Words

• Visual

• Books

• PowerPoint

• CD roms

• Internet...

The vision - personalities

• Directing

• Extrovert

• Introvert

• Visual

• Logical

• Social

• Buy-in

• Gauging buy-in

• Communication chain...

The vision - general

• Foresight

• Development

• Practical and achievable

• Helicopter view

• People issues

• Start with the leader

• Presenting the vision...

Strategy

• What is it?

• Strategy and tactics

• Identifying a strategy

• Internal expectations

• External expectations

• Data

• The project plan

• Schedule

• Milestones

• Decision points etc...

Strategy - selecting

• Vision

• Performance, time, cost and scope

• Acceptable risk

• Acceptable consequences

• Prioritization

• Project sponsor

• Need final approval

• Get it signed...

Strategy - recording

• Summary report

• Introduction

• Summary

• Positioning of the strategic plan

• Programs and project

• Appendices

• Review the strategy at intervals

• Review...

Strategy - developing

• A.P.I.M.A

• Assess

• Plan

• Implement

• Monitor

• Act...

Strategy - the schedule plan

• Schedule

• Work breakdown structure

• Task characteristics and dependencies

• Milestones

• Deliverables

• Estimating

• Roles and responsibilities

• Use of Gantt charts

• Critical path management (CPM)

• Project control

• Project manager’s role...

Strategy - overview

• Hierarchy

• Vision

• Mission statement

• Values

• Roles and responsibilities

• Deliverables, objectives and milestones

• The plan and schedule

• People management...

Strategy - part of leadership

• Key levels

• Strategic

• Operational

• Team

• Strategic thinking

• Leadership review...

The problem

• Mental ability

• Knowledge

• Intelligence

• Wisdom

• Relive problems with repetitive actions

• Same old solutions

• Developing your wisdom

• Reviewing your experience

• Curriculum vitae

• Team or colleague review...

Insight

• Perception

• Personal insight

• JoHari window

• Other

• Interview

• Group

• Value clash

• Broader...

Insight - development

• Basic needs

• Perception

• Relaxed mind

• Psychometric tests

• Self awareness

• New is good

• IQ and EQ

• Overview...

Confidence

• Efficiency sapping

• Vicious circle

• Deflects from the matter in hand

• Can produce an outward veneer

• Confidence and self esteem...

Confidence – development (1)

• Definition

• Self diagnosis

• Positive and negatives

• Rationalize

• Key areas

• Situations

• People

• New experiences

• Negative ideas

• Company culture...

Confidence development - 2

• Positive images

• Examples of success

• Re-enactment

• New structure

• Change of roles

• Get support

• Training

• Coach or confidant

• Translating to others

• Positive and negative

• Setting targets...

Personal direction

• Internal values

• Stick to them for integrity

• Creation of trust leading to influence

• Personal vision

• Generate ideas

• Consider family, friends and work

• Create and inspiring vision...

Personal direction - generating ideas

• Ideas

• Matrix

• Potential values

• Next steps

• Basic needs

• Identify

• Job interview

• Review...

Skill development

• Inertia

• Where am I going?

• Change

• Skill source

• Motivation

• Assessing your need

• Summarizing...

Problems of change

• General

• The process

• The atmosphere

• Inevitable...

Freeze to freedom

• Up and up

• Assessing the situation

• Recognition

• Action

• Secret agenda

• Support...

Delegation

• Delegation

• Person

• Instructions

• Authority

• Progress reports

• Coaching

• Personal skill gap

• Timing...

Structure

• Organogram

• Role play

• Succession

• Control...

Life transitions

• Age

• Decisions

• Technology change

• Job change

• Career change

• Avoidance...

Personality - general

• Likeability

• Assessing personality

• Many personality types

• Exercises

• Description

• Team dynamics

• Effect

• Aim behind our actions...

Personality - action

• Take the time

• Stress and change

• Dealing with conflict

• Your personality

• Personality of others

• Structured environment

• Personality regeneration

• Relaxing hobbies...

Myers-Briggs Type Indicator® - general

• Background

• The questionnaire

• The results...

Myers-Briggs Type Indicator® - uses

• Organizations

• Work

• Career

• Relationships

• Learning

• Personal...

FIRO-B®

• Background

• Fundamental Interpersonal Relations Orientation - Behavior

• The questionnaire

• Expressed and wanted behavior

• Inclusion, control and affection

• Typically 10 minutes

• The results...

OPQ

• Background

• Occupational Personality Questionnaire

• The questionnaire

• Can be complex

• 248 questions

• 30 work behaviors

• The results...

Pathology

• Childhood experiences

• Rigidity and flexibility

• Recognition

• Typical behaviors

• Where, when and who?

• Action

• Culture...

The three Cs

• Confusion, complexity and chaos

• Monochronic and polychronic

• Key points

• Know yourself

• Team performance

• Denial is wasteful

• Self assurance

• Personal preference...

The three C s – action focus 1

• Organization

• Uncertainty

• Team building

• Team elements...

The three C s – action focus 2

• Staff management

• Uncertainty

• Self management

• Identify the problem

• Generate ideas around the issue

• Beware of negative affects

• Benefit and action...

Balance

• Life and work

• Mental health

• Physical fitness

• Relationships

• Spiritual

• Review and action

• What hats do you wear?

• What are your top priorities?

• Goals and actions

• Monitor

• Urgent and important...

Emerging leaders

• Identification

• Adaptability

• Proactive

• Enthusiasm

• Volunteer

• Negative traits, a lack of

• Emotional intelligence

• Can do mentality

• Politically naïve

• Responses...

The boss

• General

• Valuable to you

• Understand your boss

• Two way affair

• Loyalty

• What to do?

• Tackle the issues...

Motivation

• General

• Know yourself

• Know your effect on others

• Know those at a higher level

• Motivational theories

• Douglas McGregor’s X and Y theory

• Abraham Maslow’s Hierarchy of needs

• Frederick Herzberg’s Two Factory theory...

Motivation – Douglas McGregor’s X and Y theory

• Background

• Theory X

• Theory Y

• Abraham Maslow

• Comments...

Motivation – Abraham Maslow

• Background

• Deficiency needs

• Physiological

• Safety

• Love and belonging

• Esteem

• Being needs

• Self actualization

• Self transcendence...

Motivation – Frederick Herzberg

• Background

• Hygiene factors

• Work conditions

• Salary

• Status etc

• Motivation factors

• Achievement

• Advancement

• Creative opportunities etc

• Money as a motivator...

Motivation – key problems

• Money

• Perks

• The boss

• Integrity

• Goals

• Recognition

• Feedback

• Alternative system

• Keep calm

• Monkeys...

Motivation – people

• Follow the leader

• Positive assessment

• People watching

• Get people involved

• Recognize achievements

• Don’t put people down

• Dealing with people issues

• Deal with them in private

• The other’s viewpoint

• Win / win situation

• Identify their preferences...

Motivation – people (2)

• Future leaders

• Key leader traits

• Which people?

• Good people characteristics

• Right person right job

• Other...

Style spider
Style spider – choices

• Choices

• Traits...

Be positive – issues and action

• Issues or problems

• Actions

• Internal SWOT

• Keep in control

• Pre-visualize

• Forget the past

• Progress...

Be positive – be clever

• Business

• Leave problems behind

• Seek opportunities

• Volunteer

• Exhibit loyalty

• Try to succeed

• Positive decision making

• Practice makes perfect

• Don’t give up

• Seek and you shall find...

Be positive – when in trouble

• Key areas

• During a crisis

• Project management

• Change management

• Networking

• During a crisis

• Conflict

• Crisis

• Risk assessment...

Be positive – project management

• Project management

• Process based

• Problem statement

• Personnel

• Work Breakdown Structure (WBS)...

Be positive – change management

• People

• Communication

• Setting the scene

• The middle game

• Networks

• Project sponsor

• The boss

• Secretaries

• The team

• Technical input

• Key personnel...

Be positive – communication

• The vision

• Setting

• Communicating

• Facilitating...

Self discipline

• General

• Don’t get distracted

• Timing

• Get on with things

• Modify habits

• Start small

• Planning

• Use Time Management

• Recognition of position

• Aim to relinquish power...

Be positive – change

• The status quo

• Managing change

• Change avoidance

• Ownership

• Habits

• Risk and fear

• Clarity

• Benefits

• Negative thinking

• The leader’s attributes

• Other...

Be positive – attitude

• Reaching your potential

• 10% what happens

• 90% how you react

• Responsibility

• Change your attitude

• Plan your approach

• Don’t look for excuses

• You can modify attitudes...

Problem solving – basics

• Practical

• Simple process

• Define the problem

• Put forward a possible solution

• Decide on what data to collect

• Collect the required data

• Review the data

• Put forward action recommendations...

Problem solving – basics 2

• General

• Leadership role

• The process

• Define and prioritize

• Facts and solutions

• Collect information

• Recurrence...

Leadership training

• Starting at the top

• Vision of what?

• Budget

• Timing

• Current position

• How many leaders?

• Selection process...

Leadership training – selection

• Background

• Selection process

• Need for training

• Characteristics

• Gain an overall picture

• Higher level needs

• Using skills lists

• Beware of the tick box approach...

Leadership training – opportunity

• General

• The challenge

• Stretch the individual

• Consider sub dividing teams

• Timing

• Allow preparation

• Career review

• Meet regularly

• Succession plan

• Have one...

Follow the leader

• Setting a good example

• Gaining knowledge and experience

• Learning from others

• Learning from yourself

• Fast track learning

• Rules and politics

• Image

• Culture

• Key behaviors

• Common complaints...

Follow the leader – adverse behavior

• Negative behavior

• Tackle it

• Simple steps

• Power

• Culture

• Punctuality

• Listen

• Thank you

• Communication...

Chess – the middle game

• Opening gambit

• New leader

• Developing leader

• Maturing leader

• Complete leader

• Middle skills

• Emerging from the worm hole

• Technical guy

• The mole

• The star

• Other

• Where no one has gone before...

Standards

• Early behavior

• Communication skills

• Substance and style

• Enthusiasm

• Listening

• The written word

• Reading

• Data...

Open questions

• Challenging

• The right question

• Bloom’s taxonomy

• Levels of thinking

• High and low levels

• Other question types

• Other questioning tools

• Thinkers keys

• Question matrix

• Six thinking hats...

Meetings

• Key points

• General dislike

• Before

• During

• After...

Agenda

• The process

• General

• Header

• Time

• Topic

• Purpose

• Leader

• Preparation

• Stick to the agenda...

Top of the ladder

• Nose bleed

• Perks

• Influence

• Vision

• Knowledge...

Loneliness at the top – (1)

• Reliance

• Negative affects

• Self analysis

• Meeting your needs

• Key business areas

• Key personnel

• Retaining links

• Simple steps...

Loneliness at the top – (2)

• People

• Hard to create friendships

• People are on their guard

• Standard

• Little benchmarks or feedback

• Identify suitable meetings

• Skills

• Weaknesses

• Team choice is critical...

The Top Team

• Choice

• Issues

• Chicken or egg

• The vision

• Communication

• Define the problem

• Develop the strategy

• Hard decisions...

Values

• Key characteristics Honesty

• Humility

• Communication

• Legacy...

Leadership styles – adverse behavior

• Key characteristics

• Autocrat

• Bureaucrat

• Aristocrat

• Democrat...

CEO

• General

• Definition

• Titles

• Skills required

• Hero

• Mentors

• The chairman...

Chairman

• General

• Runs the board

• Can be removed by the board

• Contract?

• Service agreement

• Election by the board...

Mergers and acquisitions

• General

• Acquisitions

• Mergers

• Types of merger

• Horizontal

• Market extension

• Product extension

• Conglomeration

• Differences

• Potential before and after

• Merger versus acquisition

• Advantages...

Leaders and managers

• General

• Leadership qualities

• Being proactive

• Coach not tell

• Looks for solutions

• No blame culture

• Delegate well

• Handle appraisals well

• Forward looking

• Display confidence...

Useful word derivation - leader and leadership examples

Summary

• Things to do

• Use the Pareto rule

• Delegate better

• Improve appraisal techniques

• Leadership key points

• Generate a vision

• Seek solutions

• Communicate and motivate

• Be proactive

• Be positive...